[FAQ & Info]

Where exactly is BE [...] MY FRIEND made?

All our products are produced exclusively from traditional ingredients in Salzburg (Austria) and are also filled by hand directly on site with a lot of love.

Where can I buy your products?

You can easily find your nearest shop here via our store locator or you can conveniently order right here in our online shop!

Are all your products vegan?

Yes, we do not use any ingredients of animal origin in the manufacture of our products.

What does "vegan" mean for cosmetic products?

We do not use any animal ingredients, which means that we do not use beeswax in our lip balm, for example. All products are of course free of animal testing and even the alcohol in all our products is vegan!

Where can I find information about the products and ingredients?

You can find all the information here in our online shop on each product page.

How sustainable is your packaging?

All our packaging is made of recyclable glass, which can easily be cleaned by hand or in the dishwasher and is therefore reusable. You can also buy our entire range in practical refill bags [here]! Our cardboard boxes and labels are produced and printed in Salzburg.

What are multifunctional combination products?

Every Be [...] my friend product has at least two uses. The soap is also a shower gel, the lotion is a hand cream and the peeling can also be used as a bath salt. You can find many more possible combinations and information in our journal or in our product overview.

Can your product packaging be refilled?

Our philosophy of sustainability also includes the reuse of our glass packaging. We offer refill bags for all our products here in our shop.

Will the product range be expanded in the future?

Yes, we are constantly working on expanding our product family, but of course we don't want to lose sight of the core. Follow us on Instagram or subscribe to our newsletter to stay up to date with all the latest news!

I am interested in working with you, how can I get in touch?

You can reach us at any time via our contact form, directly by e-mail or by phone at +43 676 545 0630.

How do I use your products?

Our products are very economical to use. You can find all the information directly in our online shop on each individual product page, more information can be found on our YouTube channel and in our catalogues.

Are your products unisex?

Yes! All our products are unisex, because we only work with natural fragrances and ingredients and they have several application possibilities. That's why many of our female customers also use the beard care products (even without a beard;-), because our Beard-wash is also very suitable as a cleansing soap for the face and the beard oil also as a serum for dry skin areas. You can find more about the different combination applications in our journal or here in our online shop!

Are your products also suitable for children?

Yes, of course, our products are suitable for children from the age of 3. Soon there will be products for the whole family - from babies to grandparents.

Any more questions?

You have more questions or we couldn't answer something here or you need more detailed advice on one of our products? You can reach us at any time via our contact form, we will be happy to advise you and help you further!